COVID-19 / CORONAVIRUS
COVID-19 FAQs
- Does exercise increase resilience to COVID-19?
- Do gyms have a higher chance of COVID-19 transmission than other shops, cinemas, bars, etc.?
- Can COVID-19 be transmitted by sweat?
- Will shower and toilet facilities be available when the gyms reopen?
- Will members be tested for temperature before entering?
- How are you handling social distancing in the gyms?
Visiting the Gym
FAQs
- Can I book PACK45 workouts?
- When are PACK45 workouts?
- What are the shower facilities like?
- Can I use chalk including liquid chalk in the gym?
- Is there parking available?
- What are the opening times?
Guides
Membership & Payment
Membership FAQs
- Are there showers?
- I've forgotten my login details, how do I request them?
- I forgot my PIN, how can I get it back?
- What happens if I refer a friend with my code?
- Are there any voucher codes or discounts?
- Do you have a phone number?
Payment FAQs
- Can I pay upfront for 1 year?
- Can I pay for my membership with cash?
- How do I retry my payment?
- When will my payments come out?
- How do I change my payment date?
- How do I update my payment details?
Getting Started
FAQs
- How do I get an entry card?
- Do you have an app?
- If I sign up today can I work out?
- Will someone help me to get started on my first visit?
- Can I call you?
- What should I bring on my first visit?