HELP & FAQ

Getting Started

Grab a sweat towel & padlock

As one of our gym rules, using a sweat towel whilst working out is compulsory. Both sweat towels and padlocks are available to purchase in our vending machines.

Bring your 8 digit PIN

You’ll find this on your welcome email and in the Member Zone, and you'll need it on each visit to enter and exit at the turnstiles or to collect your membership card. To make your PIN easier to remember, please note that the last 4 digits are your birthday!

The Member Zone

Log in to the member zone to book an induction and classes, update your membership, add or remove optional extras, refer a friend, contact Personal Trainers, read fitness tips and more!

Using the Preva Entertainment Package

Everyone gets free access to our entertainment package for one month (at clubs where it is available) All you need to do is log on the machines, using your email address and password.

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