HELP & FAQ

Can I cancel anytime?

Yes, you can cancel anytime by cancelling your direct debit (easyGym) with your bank directly. If you pay by card, you can cancel anytime by emailing customerservices@easygym.co.uk stating which club you are a member at, the email address you used to sign up, and your 8 digit PIN number.

Please note that ending a direct debit can take up to five working days to process, so to avoid further payment, please cancel a minimum of five working days prior to the next payment due date.

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